NRRA Staff

2018 NRRA Staff Outing at Chucksters

Michael Durfor, Executive Director
603.736.4401 ext 16

Mike is a Graduate of Syracuse University with a B.A. in Political Science, and holds an MBA from Plymouth State University.

Mike came to NRRA as a consultant in December of 2008 and became the Executive Director in October of 2009. Since joining NRRA, Mike has increased support for member services outreach and technical support programs, started the “Full of Scrap” bi-weekly newsletter, updated market pricing, and added single-stream recycling and municipal solid waste contracts as part of NRRA’s menu of material handling programs available to members.

Mike has increased the visibility of the NRRA School Recycling Club programs and, as a result, NRRA has received several Federal Grants for School Recycling outreach programs. NRRA was recently recognized by EPA Region 1 with an Environmental Merit Award and has been conducting NHDES approved Continuing Ed Training for Transfer Station Operators to maintain their Certifications. In addition, NRRA has been twice awarded the contract to administer the new Vermont State E-Cycles program which properly recycled over 4.8 million pounds of e-waste in its first year. Mike’s commitment to resource recovery and economically sound recycling is shared by all the dedicated NRRA staff.


Paula Dow, Finance & Human Resource Manager
603.736.4401 ext 15

Paula originally came to NRRA in 1988.  She served as Finance Manager for twenty years and also served as Interim Administrator on three occasions during vacancies in the Executive Director position.  In 2008, she left the organization to take on a new challenge.  Just two years later, she “recycled” herself and returned to NRRA to serve as its Administrative Manager.  In 2015, she moved back to the Finance Department.  Paula has an AS in Business Administration from NH Technical Institute and a BS in Integrated Studies from Franklin Pierce University.

Paula is married to her high school sweetheart, Steve, and has two amazing daughters and a beautiful granddaughter.  She also has two dogs and a bearded dragon to keep her busy.  She likes to travel, and in her spare time, she enjoys cooking, gardening and being outside.  She also serves as a CASA volunteer helping kids in the court system.


Brenna Carriger 2Brenna Carriger, Finance Assistant

603.736.4401 ext 12

We are very pleased to welcome, Brenna Carriger to the NRRA Finance Team.  Brenna is new to the resource management/finance field but what she lacks in previous work experience she more than makes up for in enthusiasm to learn!  Brenna has assumed the role of Finance Assistant and we look forward to watching her grow with our organization!

Brenna enjoys fishing, photography, and spending time outdoors with her boyfriend, Jackson, her friends, family and her pet rabbit, dog, cats and chickens.


Elizabeth (Liz) Duncan, Finance Assistant
603-736-4401 ext. 23

Liz brings years of administrative and finance experience to our team.  She has spent 15 years in the Mental Health field and decided to make a change.  She was in management for five years and decided that she wanted to focus more on finance than the management and made a change again.  She hopes to go back to school with a focus on Accounting.

Liz enjoys reading, knitting, watching movies, being a dog mom to two giants, spoiling her grandkids and spending as much time outdoors in the winter  as possible.


Bonnie Bethune, Member Services Manager
603.736.4401 ext 18

Bonnie brings 30+ years of recycling experience to NRRA. She began at the UNH Recycling Program, and shortly thereafter operated the Wilton Incinerator/Recycling Facility. Bonnie also managed New Boston’s Landfill and Recycling Center for 15 years, helping to close their landfill and build the Town’s award winning recycling facility. Bonnie has been at NRRA for nine years and is currently the Member Services Manager. Activities outside the office include spending time with family and hiking NH’s mountains.


Heather Herring, Member Services Representative
603-736-4401 ext. 14

Heather Herring joins the Member Services team at NRRA this month. She has a Master of Science degree in Environmental Studies from Antioch University New England and has held positions with Employer Relations at GeoVisions working with J-1 visa college students; Coordinating Programs at Road Scholar, an educational travel organization; and at Antioch working as an Administrator in the Environmental Studies and Education Departments and as an Adjunct Faculty member for student practicums.


Stacy 1Stacey Leonard Morrison, Administrative Manager
603.736.4401  ext 20

Stacey is a 1998 graduate of Southern New Hampshire University where she majored in Business Administration.    Stacey worked for Lakes Region General Hospital for 15 years where she specialized in Medicare billing and eventually began managing one of its larger family health practices in Meredith.  After having her youngest son, who was born with complex medical issues, Stacey took time off (7 years) from her career to focus on raising both of her young boys.  With both of her children now in school, Stacey has joined the team at NRRA and is very enthusiastic about this new endeavor.   In her spare time, Stacey enjoys reading, watching the NE Patriots and spending time with her sons and her boyfriend, Thomas.


Ryan Stewart 2Ryan Stewart, Logistics Coordinator

603.736.4401 ext 23

Ryan came to NRRA during the summer of 2016  as a Finance Assistant.  In November 2017, NRRA restructured it’s Member Services Department and created a new position for a Logistics Coordinator which would assume responsibilities for booking and follow up on all loads of materials sent through NRRA.  A star was born!  Ryan was chosen to fill this roll and he’s done a great job assisting our members with the movement of their recyclables ever since!

Ryan’s prior experience is centered heavily in a retail environment, both as an associate and a manager. Though new to the resource management/finance field, Ryan is highly motivated and a quick study. He is eager to perfect his role and not afraid to work outside of his position.

Ryan is currently taking online classes through NHTI with hopes of being in the bio-medical field. Outside of work and school, Ryan loves to stay active (gym, hike, races), going to the beach, and spending any time he can get with his girlfriend, Stephanie.


Gwen ErlyGwen Erley, Programs Coordinator
603.736.4401  ext 19

Gwen joined the NRRA team in 2014 and comes to us from the educational sector, having spent the last eight years creating and managing internships allowing her students to add meaningful experience to their resumes.  Her experience in promoting her program and organizing sites, students and reports were an excellent match for our school CLUB programs.

Gwen is a life-long recycler, taking the lead from her mom who collected cans for the war effort as a child. She maintains a bi-annual litter pickup in her neighborhood. Gwen has a degree in Anthropology from Michigan State University, is an avid birder, loves the outdoors and watching football.


Lindsay DowLindsay Dow, Administrative Assistant

603-736-4401  ext. 10

Join us in welcoming, Lindsay Dow to the Administrative Team here at NRRA.  Lindsay will be assuming the role of Administrative Assistant which has been vacant since Stacey moved into the Administrative Manager Position.  We are very excited to have Lindsay join us.

Lindsay is a 2003 graduate of Concord High School and 2005 graduate of Continental Academy of Hair Design.  She has several years of experience in the administrative field and very strong family ties to NRRA.

In her spare time, Lindsay likes to spend time with her dog, Jake, her niece, Penni and her boyfriend, Codey.


Sarah McGraw 2Sarah McGraw, School Program Special Project Manager
603-736-4401 ext. 17

Sarah received her Bachelor’s of Science in 2012 from the University of New Hampshire in Environmental Conservation. While in college, Sarah spent a summer abroad in Nicaragua. Noticing roadside trash as a problem, she taught women how to crochet used plastic bags, into new reusable bags. After graduation, she spent a few years  in  natural resource research gradually moving towards social science as a Regional Planner for Strafford Regional Planning Commission.

In her spare time, Sarah enjoys taking her dog for walks on nearby trails, gardening, reading, and spending time with her Fiance, Jameson.

Goofing off! Left to Right: MJ Poch, Paula Down, Mike Durfor, Hiding behind the plant: Marilyn Weir and Gwen Erley, Front and Center: Bonnie Bethune, Stacey Morrison, Brenna Carriger, Lindsay Dow, Ryan Stewart, Mike Nork

Goofing off! Left to Right: MJ Poch, Paula Down, Mike Durfor, Hiding behind the plant: Marilyn Weir and Gwen Erley, Front and Center: Bonnie Bethune, Stacey Morrison, Brenna Carriger, Lindsay Dow, Ryan Stewart, Mike Nork

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